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All Prime members are eligible for free two-day shipping, but select ZIP codes have the option of same-day delivery and even two-hour delivery at no additional charge. In addition to being able to access Amazon Prime’s massive catalog of music, TV, and movies, you can consistently save money on Amazon purchases. or its affiliates.More Helpful Information About Amazon About Amazon Prime Amazon, Amazon Prime, Amazon Prime Video and all related logos are the intellectual property of, Inc. You can cancel at any time by logging in to your My TELUS account at /MyTELUS. Amazon Prime has a retail value of CDN$ 7.99/month (plus any applicable taxes) in CA. and its affiliates are not sponsors of this promotion. How do I get support for Amazon Prime? You can either visit the Amazon Prime help page or contact Amazon Customer Service here. You can visit the ‘Manage Your Prime Membership’ at amazon.ca/prime where your current method of payment will be indicated near the top left of the page in the billing section.ġ3. AMAZON MUSIC CODE TVCan I check if my Amazon Prime membership is paid for within my Optik TV subscription? Yes. You will receive a confirmation email from Amazon once you remove Amazon Prime from your Optik TV package, notifying that your Amazon Prime membership has been cancelled.ġ2. How do I remove the Amazon Prime subscription from my Optik TV package? You can remove your Amazon Prime subscription by signing in to your My TELUS account, then click on the Optik TV tab at the top of the page, and select Add or remove theme pack. To continue your Amazon Prime membership, please visit amazon.ca/prime and directly sign up for Amazon Prime to continue enjoying the benefits.ġ1. If I downgrade or disconnect my Optik TV services, how will it impact my Amazon Prime subscription? If you downgrade your Optik TV to a package that does not include the Amazon Prime theme pack or disconnect your Optik TV service, your Prime membership will be automatically cancelled. AMAZON MUSIC CODE UPDATEIf Optik TV is not available at your new address, you’ll receive an email from Amazon Prime to update your payment method.ġ0. As long as your Optik TV service continues at your new address. If I move, does this impact my Amazon Prime subscription? No. Please refer to Interim sign up solution for more details.Īlternatively, you can contact us for support by phone, email, in-store or chat.ĩ. Please sign in to My TELUS, remove the Amazon Prime theme pack from your Optik TV subscription or replace it with another theme pack. This is because the email address used to set up the Amazon Prime account through your Optik TV subscription is associated with an active Prime membership, as a result you are unable to transfer this Prime account to your Optik TV subscription. I received an error message when setting up my Prime account through TELUS. Can I link it to my Optik TV package? Please refer to Interim sign up solution for customers who already have an active Amazon Prime membership outside of TELUS for more details.Ĩ. I currently have an Amazon Prime account. Set up parental PIN You can set up a parental PIN at /pin.ħ. High Definition (HD) content uses about 3GB per hour.Ħ. Data consumption when using Prime Video app When using Prime Video app on Optik TV or your mobile devices, it will contribute to your data usage. You will be required to sign in and register the Optik TV digital box when next time you launch the Prime Video app.ĥ. Then click on the Deregister device button on screen. To exit and sign out of Prime Video app: When in the Prime Video app and browsing through the Prime Video library, navigate to Settings located on top of the page and select Deregister your device. Exiting or de-registering your Optik TV digital box with the Prime Video app To exit the Prime Video app without signing out: Press the back or back/exit button and return to the channel you were previously watching. AMAZON MUSIC CODE HOW TOYou may also contact us to find out how to subscribe.Ĥ. New to Amazon Prime: Please add Amazon to your Optik TV subscription by visiting /AmazonPrime. Follow the instructions on screen to register your Optik TV media box with your Amazon account Launch the app and select Sign in and start watching b. Signing in Prime Video app and registering Optik TV digital box An Amazon Prime membership is required to access the app.Įxisting Amazon Prime members: a. Press the apps/interactive button on your remote control and select Prime Video, or b. If you are currently not an Optik TV customer, you can sign up at /OptikTV.Ģ. Please visit /4K or contact us to learn about the benefits or how to upgrade. AMAZON MUSIC CODE UPGRADEIf you are an existing Optik TV and Internet customer and do not have a 4K digital box to access the Prime Video app, you need to upgrade your digital box. ![]()
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